Using the sources of conflict outlined by Shearhouse, identify which one is at the root of a conflict you are currently facing. What advice might be helpful?

  • Based on your completion of this week’s Apply Assignment, record your conflict resolution style below.
  • Make two separate lists highlighting those personal features (personality, culture, interests, etc.) that make you the same, and make you different from a group with which you have regular contact (preferably a work-related group, or one involving an organization with which you are involved).
  • Using the five spectrums of cultural differences, identify your preferences. Just for the fun of it, also identify the perspectives of the individuals with which you are most likely to experience conflict.
  • Using the sources of conflict outlined by Shearhouse, identify which one is at the root of a conflict you are currently facing. What advice might be helpful?
  • The authors of both texts have identified trust as a key element of conflict. In your own words, why is trust such an important issue?
  •  Conflict 101 A Manager’s Guide to Resolving Problems So Everyone Can Get Back to Work Susan H. Shearouse  ch. 5-7