Video: Daniel Golemn Explains Emotional Intelligence

Journal Article: Primal Leadership – The Hidden Driver of Great Performance

After watching the Goleman video and reading the article in Module/Week 1, address the following questions:

Goldman’s article expounds on the common saying, “Smile and the world smiles with you.” Do you agree or disagree with the perspective of the article? Why do you agree or disagree?
What is the importance of the process of “resonance” as related to emotional intelligence?
What is the first step in the process of developing emotional intelligence? What would you say is the most difficult part of this process?

Kouzes, J. M., & Posner, B. Z. (2017). The leadership challenge: How to make extraordinary things happen in organizations (6th ed.). Hoboken, NJ: Wiley & Sons Inc. ISBN: 9781119278962.

Northouse, P. G. (2019). Leadership: Theory and practice (8th ed.). Thousand Oaks, CA: Sage Publications. ISBN: 9781506362311.