- What is a matrix organization? What advantages and disadvantages are associated with this type of organization?
- What is a cross-functional, self-managed team? Who would serve on such teams? Why do cross-functional, self-managed teams often lead to networking?
- Describe and compare the basic contributions of Maslow and Herzberg to the understanding of worker motivation
- Compare the assumptions Theory X makes about employees with those of Theory Y. How do these different assumptions influence management styles?
- Describe the steps involved in the marketing process.
