Before starting on the case, please follow the steps in the order below: 1. Read the case 2. Watch the video on Air Canada to get a better understanding for the company 3. Watch the video to the case 4. The questions are in in four parts, finish one part before moving to the next part The links to the video are here : https://youtu.be/hOyp5u79VHA https://youtu.be/_FwNGkmrF0w case was uploaded Part 1: How did Air Canada change its IT Department structure and outsourcing strategy over time? Describe each phase. (1 point) Part 2: Describe Air Canadas G7 Organizational Structure (1 point) Part 3: How does Air Canadas Hybrid Structure serve de Dual objectives of Operational Excellence and Customer Proximity (1 point) Evaluate them by the three pillars of the IT Business Alignment concept of Air Canada: Structure Sourcing Processes Part 4: How are Business and IT aligned at your current (or last) company? (2 points) Describe IT Organization Describe process how Business and IT are aligned (or not) Make two recommendations how you think your company could improve Alignment