Describe the context of the conflict. What kind of community or organization is this? Who are the stakeholders in the outcome of the conflict?

Identify a conflict between two groups, and obtain approval from your instructor.

Write a paper in which you create a program to improve the relationship between two groups. Examples include between police and a community, managers and subordinates, the city council committee and a special interest group, and unions and management. Be specific in identifying what community, company, or organization you are writing about.

Nature of the Conflict

  • Describe the context of the conflict. What kind of community or organization is this? Who are the stakeholders in the outcome of the conflict?
  • Identify the overt and covert issues presenting both sides.
  • Describe the effect the conflict has on the organization within which it exists and, if applicable, the surrounding community.
  • Identify attribution errors and how they will be addressed in the program.
  • Analyze the dynamics within each group and between groups. Who are the leaders? Does anyone stall or undermine the group? Is there a relationship between two subgroups?

Program Design

  • Apply the elements of conflict resolution.
  • Describe the central strategy you will use to resolve or diminish the conflict.
  • Provide at least one reference supporting the use of such a strategy.
  • Include a program component that employs social media.
  • Explain how you will address attribution errors between the groups.
  • Identify the elements of persuasion you will use in your program.