Reflect upon the concepts, ideas, and thoughts on the value and importance of identifying issues that affect quality and management within a governmental agency. Then, identify a government agency that needs an improvement in the service it provides. In a letter to the agency’s leader assess the reasons for the deficiencies and explain the reasons changes are needed.

Your letter should include the following:

Identify the service and the opportunities the agency provides.
Examine the issues and deficiencies impacting the service. Determine the most prominent challenges.
Recommend steps to address the deficiencies.