What the “story” is that is being told by the organization’s description, the numbers, the complex aspects of the situation.
-Identify the essential issues described in the case. Keep in mind there are many issues in any given case, but not all of them are equally important. Focusing on no more than two or three issues.
-What are the causes/factors producing the situation described in the case? What seems to be causing the key problems? What are the opportunities? Do the problems share a cause, or are they related in some other way? The goal is to discern how and why the situation arose in the first place.
-What course of action would you adopt if you were involved in this situation? Why?