INTRODUCTION TO SOURCES OF CONFLICT NCM501 MOD 1

As you monitor your work environment over time, you will find various conflicts in various stages of their life cycle. You can pause to consider what caused the conflict, whether it could have been prevented, and now that it has happened, how do you correctly respond in a timely way to limit any potential damage the conflict may cause? Managers spend more than 18% of their time on relational employee conflicts in the workplace, which makes conflict a significant managerial concern with a high time and productivity impact on the health care organization. Workplace conflict affects employee morale, interpersonal relations, turnover, and also potential litigation all of which will decrease your organizations productivity. Lets examine the most common causes of workplace conflict, and the effects they have on all involved. Case Assignment After completing the required readings: Explain conflict, and differentiate between the most common causes of dysfunctional conflict within organizations. Summarize at least one specific conflict in your professional area that is on the organizational, national, and international level. Expand upon the specific example of the conflict in your organization or current work. How long did the conflict exist, and what was the resolution? Names and other identifiers should be omitted. Assess the benefits and drawbacks of implementing a conflict resolution program within your organization.