Assignment tasks: “Kmart opened New Zealand’s first discount department store in Henderson, Auckland in 1988. Today, Kmart delivers irresistibly low prices through more than 200 stores across Australia and New Zealand.” 1 Research and discuss the operations of Kmart in New Zealand. In no more than 5 pages, your report should include discussions with supporting examples and/or relevant evidence on the following aspects: 1. What operations strategy Kmart follows and how they align their key decision categories with their competitive priorities? 2. How Kmart supply chain strategy involves the development of capabilities to keep costs down? Moreover, whether and how they could improve the supply chain resilience to adapt to the change in retails experience (e.g., physical spaces, digital experiences, contactless shopping…) 2 3. Pick FOUR specific dimensions of quality and define them to a deeper extent (than explained in class). Then, discuss how Kmart ensures that customer’s expectations regarding these dimensions are properly understood and sustainably maintained in their outputs. Formatting instructions: 1. The font used is “Times New Roman”, and the font size is 12pt 2. Line spacing: single space. Paragraph spacing before 0pt, after 8 pt. 3. Page margin is 2.54cm (default setting for MS World). 4. Cover page should include full name, student ID, and course title. 5. The page limit for the report is 5, which excludes the cover page, table of content, and references. 6. Use headings/subheadings, figure/table captioning and numbering, etc. to enhance readability. 7. When applicable, APA referencing is recommended. 1 Kmart (2020). https://www.kmart.co.nz/about-kmart 2 See for instance : https://hbr.org/2020/06/what-will-the-retail-experience-of-the-future-look-like