The first discussion for this unit examined the stakeholder group known as patients (or consumers, or clients for some organizations). Keeping this stakeholder group engaged in the health care environment means listening to them and seeking to satisfy their needs. In your initial post for this discussion, address the following: A. What do you think this stakeholder group (patients, consumers, or clients) wants? B What satisfies this stakeholder group? C. How has this changed in the last decade? D. Find three satisfaction surveys, labeled as consumer satisfaction, customer satisfaction, and patient satisfaction surveys. o What are the key similarities and differences of these surveys? o Which type of survey do you think is the best assessment tool to use, as health care transitions to a consumer-driven market? o Which type of survey would you be least likely to adopt and why? Post your survey samples to the discussion so other learners may view your selections.