There are 2 tasks in this assignment:  1) write  a paragraph, and 2) show the ‘academic’ (AWL) words in it. Write a paper using the PEEL structure:  Point-Explain-Example-Link.  Topic: an aspect of “customer service”. Do NOT research the topic on the internet or use any other source –   justwrite using your own ideas. NO references –  this writing is just information from your own knowledge. Useformal academic style.