Select one person or design movement from the reading and write a brief response to a single piece of their work that explains the work and how it connects to the reading.
Develop a 7-page process improvement plan for the provided scenario, using data to support your recommendations.
Introduction:
This work project, a process improvement plan, will help you demonstrate competencies in process documentation, process analysis, and process improvement.
Scenario:
You will apply the option scenario in the requirements below.
Option:
Wild Dog Coffee Company, a locally owned company with a single coffee shop location, serves a wide selection of espresso products, small breakfast and lunch menu items, and a limited evening menu. The company is planning to expand its business by adding an additional location. While different menu items may be tested at the new location, the espresso beverage preparation process will remain exactly the same. The company wants to ensure that the espresso beverage preparation process is documented and refined before the move.
Your Role:
You are one of three owners of Wild Dog Coffee Company. Your background is primarily in OPERATIONS. Your business partners’ backgrounds are in marketing and sales. While they are working on the external aspects of the business that will bring customers in, YOU ARE FOCUSED ON MAKING THE INTERNAL CUSTOMER-FACING PROCESSES AS EFFICIENT AS POSSIBLE. You are preparing an analysis and recommendations that will help manage a core process improvement for the successful opening of a second location.
Requirements:
Include the following in your process improvement plan-
-Assess the steps for a selected process.
-Develop a flowchart showing the process’ steps. You may include as many steps as are relevant for your scenario.
-For Wild Dog Coffee Company, show the steps for preparing an espresso beverage (for example, latté, cappuccino); there are two steps that must be included: (1) order is submitted and (2) beverage is handed to the customer. Hint: *You may want to visit a local coffee shop to observe the beverage preparation process.*
-Prepare a procedure documenting the selected process. At a minimum, the procedure must document the following for your selected process:
-Metrics. Identify at least TWO metrics that will be useful in determining how well the new process is performing. Be sure to identify the target value of the metric and how you will measure it. For the company, it could be how well the beverage preparation process is performing. A third metric is already identified for you: order delivery time. (This is the time between when the order is submitted and the time the beverage is handed to the customer.)
-Procedure. This section describes each step of the process.
-Your procedure should be titled, “Espresso Beverage Preparation Process.” Be sure to include
order submittal and handing the beverage to the customer as part of the procedure.
-Purpose (of the procedure). This section describes what the procedure is intended to do.
-Analyze data for process changes for a selected process. Respond to the following questions:
-Is the process centered? Provide the results of your calculations and the rationale for your
decision by thinking about the process capability.
-Is the process capable of 3-sigma? Provide the results of your calculations and the rationale
for your decision by thinking about the process capability index.
-Is the process in statistical control? Provide the appropriate numbers and the rationale for
your decision using a control chart for individuals.
-Analyze the Beverage Service Times [XLSX] data. This data is for 50 beverage preparation events and was collected using their order processing system. Each individual order gets a time-stamp when it is placed and again when the beverage is handed to the customer. The senior barista thinks the beverage delivery times should range between 2 and 3 minutes. The known process standard deviation, which has been calculated on an on-going basis, is 0.5903 minutes.
-Analyze the cause and effect of process variances.
-Brainstorm possible sources of variation to create a cause-and-effect diagram to help analyze
potential sources of variation in the espresso beverage preparation process at Wild Dog Coffee
Company. Your diagram must include at least FOUR of the “6 MS” (that is, MANAGEMENT,
MANPOWER, METHOD, MEASUREMENT, MACHINE, MATERIALS).
-Recommend quality and customer service improvements for a selected process.
-Detail the results of your analysis for Wild Dog Coffee Company process to substantiate your recommendations.
Deliverable Format:
Requirements:
-The process improvement plan is to be a minimum of 7 pages, not including the title, reference, and appendix pages.
-Use a process improvement plan template of your choice. (example attached to file)
Related company standards:
-The process improvement plan is a professional document and should, therefore, follow the corresponding MBA Academic and Professional Document Guidelines including single-spaced paragraphs.
-In addition to the title and reference pages, include the following in the appendix:
-Flowchart.
-Procedure.
-Detailed results of order delivery time analysis.
-Cause-and-effect diagram.
College Students and Stress
College students, as you may know from personal experience, face many stressful situations. Different factors can trigger stress and, subsequently, stressful responses in students of all ages and backgrounds. Appropriate interventions must be taken to address stress-causing factors and help preserve the health and wellness of college students.
Joe is 37 years of age and enrolled at an online institution for the completion of his undergraduate degree. He currently juggles a part-time course load, along with his full-time job as a personal trainer. Due to the nature of his job, he primarily works early mornings, afternoons, evenings, and some weekends. Thus, he has to fit-in schoolwork whenever he can. Joe is married to Danielle and they have two small children (ages 4 and 2). While Joe and Danielle have a good marital relationship, finances are tight since Danielle does not work. Joe has missed some assignment submission deadlines, which have caused him sleepless nights and many restless days. He admits to being stressed and has relied on alcohol several times to calm himself down and help him go to sleep.
After reading your specific case assignment, please address the following elements:
Briefly analyze the relationship between the student’s stress factors and the impacts on his/her health.
Propose at least four appropriate interventions and identify whether these fall within the life-situation, perception, or emotional arousal intervention categories.
Assess how your intervention recommendations may change if the college student was a minority student.
Topic: Managing Change
Patient satisfaction has been low on your medical-surgical unit, for which you are the manager. When this is reported in a staff meeting, a new RN on the unit reported that hourly rounding has been identified in the nursing literature as a way to improve patient satisfaction. Some members of the nursing staff are willing to implement anything to improve patient satisfaction, as salary bonuses are tied to the unit satisfaction scores. Other staff members feel that this new nurse is pushy and are not willing to implement any suggestion she makes for improvement. The unit has been understaffed for a couple of months and the nurses are feeling overwhelmed by the workload.
Using Lewin’s Force Field Model of Change:
1) identify the driving and restraining forces for this change and
2) apply the three stages to implement change to hourly rounding.
3) Describe the role of the change agent and
4) How to manage resistance to change.
Nies, Mary A., McEwen, Melanie (2015). Community/Public Health Nursing. Promoting the Health of the Populations. (6th ed).
ISBN: 978-0323-18819-7
Publication Manual American Psychological Association (6th ed.).
2009 ISBN: 978-1-4338-0561-5
Substance abuse as a community health problem.
Violence and nursing response.
Read chapter 26 and 27 of the class textbook and review the PowerPoint presentations under Lectures. Once done answer the following questions.
Discuss the historical trends and current conceptions of the cause and treatment of substance abuse.
Describe the ethical and legal implications of substance abuse.
Identify factors that influence violence.
Identify at-risk populations for violence and the role of public health in dealing with the epidemic of violence.
Using the article The Role of Public Policies in Reducing Smoking the Minnesota SimSmoke Tobacco Policy Model by Levi, D., Boyle, R. and Abrams, D. Minnesota SimSmoke Tobacco Model.pdf please complete the following assignment:
Read and provide a short summary of the article
Discuss how smoking is a community and public health issue using factors that affect the community from Chapter 1.
Discuss the role of national, state and local agencies in affecting smoking policies
Discuss the role of volunteer agencies in affecting smoking policies.
You are the emergency manager in a city with a population of 250,000 in the southeastern United States. Your city manager wants to aggressively reduce the city’s vulnerability to natural hazards and wants you to develop a policy to facilitate the city’s vulnerability to natural hazards.
In a policy proposal, explain how your city could reduce the city’s vulnerability to natural hazards. Provide at least 1 recommendation for improving the city’s protective measures for critical infrastructure. All recommendations must be sufficiently justified or backed up by academic sources. You should ensure that you address each of the 16 CI sectors.
Demonstrate an understanding of vulnerability by identifying 1 vulnerability in each of the 16 CI sectors.
For example, in the Agriculture and Food sector (among many others), a common vulnerability is flooding. Flooding is routinely mitigated by structural controls such as levees and dams (another sector).
—————————————————————————————————————————————————–
Address the following in a policy proposal of 3-4 pages (THAT MEANS I NEED 3 WRITTEN PAGES AND THAT’S NOT INCLUDING THE COVER PAGE OR REFERENCES.)
For each CI sector, do the following:
Identify 1–2 vulnerabilities that exist in your locality.
Describe the vulnerability or vulnerabilities, and explain their significance to the sector.
Provide 1–2 recommendations for improving the city’s protective measures for critical infrastructure.
How will the vulnerabilities be addressed (mitigation)?
Consider cost, practicality, complexity, danger, and maintenance in your recommendations.
For example, in the Agriculture and Food sector, a common vulnerability is flooding. Flooding is routinely mitigated by structural controls such as levees and dams.
Conclude your proposal with a summary of your findings.
Provide an overview of how your city could reduce its overall vulnerability to natural hazards.
Compile your responses into your final proposal, and submit the file to your instructor.
Identify a nutritional topic of interest that can be applied to a current nutritional issue
Identify information that addresses the nutritional issue
Analyze information for application to a defined population
Examine areas in which additional information may be needed to help a defined population address a nutritional issue
Recommend approaches to distribute the nutritional information to a defined population
Topics
You can use a variety of topics as the focus of your academic research paper. General topics include the following:
Identify macro- and micronutrients, their functions, and their effects on health and well-being.
Examine the differences in nutritional needs throughout the life cycle.
Explain the various factors that affect the safety of food products and the new technologies that affect food supplies.
If you’re interested in a specific topic, you’ll need to include the signs and symptoms and the relationship of these manifestations to the nutritional disorder. You’ll need to also focus on the treatment, the expected outcome of the treatment, measures to determine if the outcome has been reached, and any actions that can be taken to prevent the health problem.
Examples of specific topics include the following:
Application of nutrigenomics
Use of MyPlate with a vegetarian eating plan
Fluid balance through the lifespan
The impact of nutrition on the development of
Hypertension
Osteoporosis
Osteoarthritis
Type 2 diabetes mellitus
Heart disease
Atherosclerosis
Protein-calorie malnutrition
Analysis of eating plans (fad diets) that restrict
Protein
Carbohydrates
Fats
What Is an Academic Paper?
An academic paper is a document that critically analyzes a specific topic. It begins with general information about the topic and then moves into the specifics. The specifics are explained by answering the “who, what, when, where, and why” about the topic. Some academic papers are written after a research study has been conducted. Others are written to support or refute a concept or idea.
COLLAPSE
https://www.cdc.gov/ncbddd/autism/index.html
https://www.autismspeaks.org/treatments-autism
https://iancommunity.org/cs/articles/strange_land
The increased use and acceptance of the Autism diagnosis began to rise dramatically in the early 2000s. Much of the focus has been on children on the spectrum and the supports which are needed for them to have the greatest quality in life. In 2020, clinicians are now faced with the growing number of adults who have been given a ASD diagnosis. While there are some programs with funding to assist this population, this country is not prepared to economically or physically support the percentage of people who will need these services. The attached article discusses concerns for ASD patients and employment. There are similar discussions surrounding housing and health care. Clinicians will be faced with providing therapy and supports to individuals who are ASD but do not have access to programs. How can we utilize behavioral therapy as a support for these individuals? What steps can be taken to promote high rates of employment and housing stability for these individuals? What argument can be made for a shift in the thought process of how we can assist individuals aging with Autism?
Discussion lecture
This week we are going to review the neurodevelopmental disorder, autism spectrum disorder. Please read the entire section on the Neurodevelopmental Disorders (pp. 31-86) in the DSM-5 (2013) so that you start to have an understanding how these disorders relate. Here is an excerpt written by the American Psychological Association(2013) that describes the development of the criteria for Autism Spectrum Disorder (ASD):
The Neurodevelopmental Work Group, led by Susan Swedo, MD, senior investigator at the National Institute of Mental Health, recommended the DSM-5 criteria for ASD to be a better reflection of the state of knowledge about autism. The Work Group believes a single umbrella disorder will improve the diagnosis of ASD without limiting the sensitivity of the criteria, or substantially changing the number of children being diagnosed.
People with ASD tend to have communication deficits, such as responding inappropriately in conversa-tions, misreading nonverbal interactions, or having difficulty building friendships appropriate to their age. In addition, people with ASD may be overly dependent on routines, highly sensitive to changes in their environment, or intensely focused on inappropriate items. Again, the symptoms of people with ASD will fall on a continuum, with some individuals showing mild symptoms and others having much more severe symptoms. This spectrum will allow clinicians to account for the variations in symptoms and behaviors from person to person.
Under the DSM-5 criteria, individuals with ASD must show symptoms from early childhood, even if those symptoms are not recognized until later. This criteria change encourages earlier diagnosis of ASD but also allows people whose symptoms may not be fully recognized until social demands exceed their capacity to receive the diagnosis. It is an important change from DSM-IV criteria, which was geared toward identifying school-aged children with autism-related disorders, but not as useful in diagnosing younger children.
The DSM-5 criteria were tested in real-life clinical settings as part of DSM-5 field trials, and analysis from that testing indicated that there will be no significant changes in the prevalence of the disorder. More recently, the largest and most up-to-date study, published by Huerta, et al, in the October 2012 issue of American Journal of Psychiatry, provided the most comprehensive assessment of the DSM-5 criteria for ASD based on symptom extraction from previously collected data. The study found that DSM-5 criteria identified 91 percent of children with clinical DSM-IV PDD diagnoses, suggesting that
most children with DSM-IV PDD diagnoses will retain their diagnosis of ASD using the new criteria. Sev-eral other studies, using various methodologies, have been inconsistent in their findings.(DSM-5 Autism Spectrum Disorder fact sheet, 2013).
American Psychiatric Association (2013). Autism Spectrum Disorder, DSM-5 Collection, retrieved from: www.psychiatry.org.
